-
Q Do you receive customers to visit the factory?
A Yes,we do reception entertaining all coming client/visitors to visit our factory, to inspect our production line and production capacity of our factory.
-
Q Do you test your products before delivery?
A Yes, we do 100% test before delivery.
-
Q Do your products have any certificates?
A Yes, our electric tricycle trike scooter for adult for exporting are all with EEC certificate.
-
Q Do you have any After-sale service?
A Yes, we provide free spare parts, or, provide one-year guarantee for support your after-service. But the involved freight especially express fee need to be borned by the buyer's side if the buyer choose the latter.Online technical support is available when need.
If necessary, we can send technical worker, technician or engineer to our client's place for technical support.
-
Q How about your delivery time?
A Usually 20-30 days after we receive your deposit, if any special situation need more time for production,we will let the client know about this situation and discuss with the client for a appropriate solution on the involved transaction.
-
Q Which ways of payment are often in use in our normal deal?
A T/T , L/C
-
Q What is your terms of packing?
A Steel frame as a pallet of one electric 3 wheel trike/scooter and appearance protection materials including felt cloth, plastic film.If any special needs, we can provide customized service.
