Once you received and unloaded your shipment from container, give everything you have seen from your goods with photoes in no time, this means a necessary step to give us your feedback on any possible problem you may found. Never delaying do this step, because it is very important to us to forward all detail of problems to our after-sales and engineers, so that we can tell what is the best solution for you.
Normally, we need take about 0.5-3 days to check and analysis a possible problem from your photoes or vedios. We are always hear your voice and solve every problems.
Once we are clear a problem is caused by our production or by spare parts quality, we do will arrange compensation parts and delivery to you with a best way of transportation which we two sides both agreed.
With the needs of environment protection fast increasing globally and fast developing new energy vehicle industry in China, we established our company in 2019.
